Contact information

Merchant of record

Andrés Felipe Duque Alvarez (autónomo), NIF ES-60928520W. Shipping origin: Spain. EU-wide fulfillment.

Operating the Focus V Europe storefront at focusv.eu under license.

Customer service

For order status, returns, or product questions, use the Contact page or write to hello@focusv.eu. We respond within two business days.

Legal address

Andrés Felipe Duque Alvarez
NIF ES-60928520W
Spain

For specific postal address, please contact us by email.

Online dispute resolution

The European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.